Delete your Scobikart account

This page is for the apps published by SCOBIKART TECHNOLOGIES PRIVATE LIMITED: Scobikart (shopping), Scobikart Delivery Partner (riders) and Scobikart Packer. Use it to ask us to delete your account and the personal data linked to it.

How to request deletion

1. Fill in the form below with the mobile number (or email) your account is registered with, and choose the app.
2. We contact you on that number or email within 3 working days to confirm the request is really yours.
3. Once confirmed, we delete your account and personal data within 30 days and tell you when it is done.

You can also email rachna.official@scobikart.com from your registered email, with your registered mobile number and the app name.

What we delete

• Your name, mobile number, email address and profile photo
• Saved delivery addresses and saved preferences
• Your login, sign-in sessions and the device / notification tokens of the app
• For delivery partners and packers: location history and identity (KYC) documents, except where the law requires us to keep them

What we keep, and for how long

• Order, invoice, payment and refund records — kept with your name and contact details removed, for as long as Indian tax and accounting law requires (up to 8 years).
• For delivery partners and packers: attendance, pay and cash-handling records, for as long as labour and tax law requires (up to 8 years).
• Records needed to resolve an open order, complaint, refund or dispute — until it is resolved.

Please finish or cancel any open order first. Any wallet balance should be used or a refund requested before deletion.

Questions: rachna.official@scobikart.com